Delivery time may vary from area to area. Generally for orders of goods available in stock where the receipt of payment is confirmed by 15.00 the delivery will take place on the next day except for destinations located on the islands or in the Calabria region where it will take from 24 to 48 hours more. Only working days are to be understood. No deliveries are made on Saturdays, Sundays and holidays. Some deliveries may be affected by the various festivities of the different locations.

All our shipments are entrusted by primary carriers present throughout Italy who carry out express service. The goods are delivered to the street level.

If you have noticed that you have made a mistake in placing an order, please contact our This email address is being protected from spambots. You need JavaScript enabled to view it..
in a timely manner. We will stop what is in progress to allow you to make a new purchase.

To cancel an order, simply send an e-mail to our This email address is being protected from spambots. You need JavaScript enabled to view it., indicating the order number you wish to cancel, the name of the site where you placed the order and your personal details. If you have already made the payment by bank transfer, please provide us with your bank details (IBAN) so that you can make a refund. This operation can only be done in writing via FAX or e-mail to our This email address is being protected from spambots. You need JavaScript enabled to view it..

There are three possibilities to check if your order has been correctly performed:

  • Going to verify within your personal area
  • Verifying the confirmation email that will be delivered within few minutes from the order
  • Contacting our This email address is being protected from spambots. You need JavaScript enabled to view it.

When ordering, it is possible to indicate a delivery address different from that of the invoice without any problem, as long as it is an address present on Italian territory.

The product will be supplied with the accessories and features described by the manufacturer himself. Since the content may vary from model to model, please consider the equipment that the manufacturer indicates on its website.

Delivery times are indicated for each product and refer to the average delivery time from the day of acceptance of the order, taking into account only the working days. For orders accepted after 16.00 it will be necessary to calculate the time from the following day. It is necessary to always add on average one working day for shipping to the islands and in difficult areas.

All products available for sale are available on our website. If you are interested in a product not present in our catalog, we invite you to send a request to our This email address is being protected from spambots. You need JavaScript enabled to view it..

All products on sale on our sites are new, with original packaging and accessories. Therefore, no demonstration, defective or exposure products are sold.

Maximal provides the official guarantee, according to the provisions of the Legislative Decree of 6 September 2005 n. 206 (Consumer Code) therefore on products sold through its websites, the European guarantee of conformity to the contract applies for the duration of 24 months from the date of purchase. By virtue of this guarantee it is possible to obtain direct and immediate assistance for the products purchased, at the official technical service of the manufacturer within six months from the date of purchase. Beyond the six months but in any case within 24 months from the purchase, it is however the guarantee to the consumer provided that this proves that the defect was present at the time of purchase. The warranty of products purchased by customers registered as professionals, is only that conventional and therefore expressly provided by the relevant manufacturer. This guarantee lasts one year.



Registered Office

Via Leonardo da Vinci 10
23900 Lecco (LC) - Italia

Contacts

Telephone: +39 0341 367526
info@maximal.it

Hours

Monday - Friday
9:00 - 18:00